This course will introduce you to the skills required to develop effective mentoring relationships with a focus on communication skills that you can apply immediately on the job with measurable results. Whether you are a mentor or mentee, the goal of this introductory course is to introduce the mentorship model and help you develop strategies to practice effective communication that maximizes learning opportunities and supports the development of positive mentoring relationships.

Click here to download the fact sheet for this course.


A final mark of 100% is required in order to receive a certificate of completion.


This course will introduce you to the skills required to:

  • Define and identify the importance of mentorship.
  • Describe the qualities af a good mentor and mentee.
  • Identify effective communication behaviours.
  • Recognize the difference between one-way and two-way communication.
  • Recognize how cultural diversity affects the way you communicate with other workers.
  • Describe Six Steps Mentors can apply to help Mentees gain knowledge and skills.
  • Describe Six Skills that Mentees can apply to make the most of their mentoring experience.
  • Explain key strategies for effective communication to expand on the mentoring relationship.
  • Identify techniques for continuing to build Mentorship principles.
  • Identify tools and resources which support continued improvement of your Mentorship principles.

Structure and Workload

This course consists of 4 lessons of approximately 30 minutes duration each, for a total of about 2 hours of self-paced instruction.

1Introduction to Mentorship
Image of Course
Type:Elearning Course
Learning Time:2h